Site Help Response
Odessa offers a
'Site Help Response' Service for Clients who require immediate response to
their site to assist in fault finding and assistance in re-building their IT
Infrastructure.
Our Clients can elect
to use the service facilities as follows:-
-
9am - 5pm (Working week-days)
-
9am - 9am (Working week-days x 24 Hour)
-
9am - 9am (365 days x 24 Hour per year)
This Service Contract includes the 'Odessa Help Desk' and covers the
following areas:-
-
Intel Workstation & Server Fault Finding
-
Wireless & Mobile Communications
-
Remote Access Communications
-
LAN, WAN & Firewall Communications
-
Microsoft Operating Systems
-
Microsoft Business Solutions
-
Microsoft Exchange Electronic Mail
-
Anti-Virus Systems
-
Microsoft ISA Server Systems
-
Disaster Recovery
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