UK
Mainland Support
Odessa
offers the following SLA services:-
OS Contract
The Odessa Support
Contract, which encompasses part or all of
the following Service Level Agreement
Sections-
-
Help Desk
-
Site Help Response
-
Client Computer Hardware & Software
Builds
-
Remote Monitoring & Management
-
Computer Systems Site Support
-
Local Area Network (LAN) Site Support
-
Wide Area Network (WAN) Site Support
-
Firewalls + Security Site Support
-
Disaster Recovery
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